Ensure the longevity of your hat by observing these care instructions.

CARE: Avoid handling your hat by the crown as you could wear out the front pinch.  Holding your hat by the brim is the best way to handle any hat.  We advise against wearing your hat in heavy rain.  If your fur felt hat does get wet, shake off any excess water and allow to dry naturally placed brim faced down at room temperature. Never force dry your hat using any form of heat source.  If required, use your hands to gently reinforce the shaping of the crown and brim. When completely dry, lightly brush to clean.

 CLEANING:  Use a soft bristled hat brush (available in store or online soon).  Brush the hat counter-clockwise.  Gently steaming & brushing your fur felt can help lift marks from the felt.  For more advanced cleaning needs and repair work, please consult your hatter.

STORAGE:  Storing your hat in a hat box prevents dust from accumulating on the fur felt and provides protection from sun damage and from being crushed.  Storing your hat with a hat-jack or mould inside that approximates your head size/shape can be a useful way to store your hat and allow it to further conform to your head shape whilst not in use.  Never leave your hat in a hot car as this can fade the felt & ribbon and can also age the leather sweatband.

CARE: Take care when handling as this risks breaking the delicate straw fibres.  Avoid handling your hat by the crown or front pinch.  Holding your hat by the brim is the best way to handle any hat. 

CLEANING STRAWS: Dirt or marks should first be cleaned with a dry, soft, lint-free cloth to prevent catching or snagging.  If any marks persist, try cleaning with a moist baby-wipe or mild soap and water.  Care should be taken not to rub too hard.  The use of any cleaning detergents are not recommended.

STORAGE: Store your hat somewhere cool & dry, preferably in a hat box. Storing your hat in a hat box prevents dust from accumulating on it, provides protection from sun damage and from being crushed.  Do not stack with other hats. We recommend using a hat jack to help retain the hats shape.  Never leave your hat in a hot car as this can dry out the straw, fade the ribbon and can also age the leather sweatband. If your hat gets wet, leave it to dry naturally. In the case of any damage or loss of shape sustained by mishandling, then please contact your hatter for help & advice.

CARE: Leather feed can be used to condition leather products and components, helping to maintain the leathers suppleness and longevity. Swaine Leather Feed is available in store or online.

CLEANING: We recommend using a soft lint free cloth to clean any minor dust or dirt from the surface of the leather.  Try using a damp baby-wipe for any more stubborn marks but take care not to overwork it or rub too hard. 

STORAGE: When not in use, store your leather product somewhere cool, dry and out of direct sunlight.

The historic hatter Herbert Johnson exercises the utmost care in processing headwear, whether cleaning, blocking, or repairing your hat will undergo an in-depth assessment and outline any concerns or options for approval before the commencement of restorative work.