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See what our customers have said about us & our products...
I collected my Raiders Rabbit Poet today and I'm so happy with it! It fits perfectly and it's so comfortable. The customer service was excellent and watching my bespoke Poet being made via photos by email was really fun to watch! In addition, all of the staff were really friendly and helpful....
The Herbert Johnson 'Indiana Jones' Poet Hat Fedora is the work of a kind, attentive, and meticulous master Hatter to make an accurate and quality Indy fedora to offer the true Indy fan. There is no other fedora on the market today that comes as close to the original Raider's hat than this historic piece. I am extremely pleased with the work of Herbert Johnson and I recommend this timeless company to all with highest praise.
I can’t begin to tell you how happy I am with my Poet! It’s just perfect! I’ve had the opportunity to use it a bit now, and I love everything about it. I love the colour and I love the shape - the brim, the pinch, the boxy crown... The felt is just gorgeous, and it holds up beautifully in nasty weather, as well. I had both rain, sleet and snow on this trip- no problem. The only problem with this hat is that it’s going to keep my other hats in the closet;-) My Raiders Poet is the hat I’ll grab every time! Thank you so very much for making such a beautiful hat for me!
I LOVE THE HAT!!!!!! I REALLY, REALLY LIKE IT. Worth the wait and every penny!!!! My wife likes it too, so on our next trip to London, we're going to visit the Piccadilly store to select a hat for her too. Thank you so much for making this wonderful Herbert Johnson fedora. You have been wonderful to work with. The quality of the hat and superior customer service could not be better. Thank you VERY MUCH. You have another happy HJ customer!
The craftsmanship is the best I've seen in a long time. Herbert Johnson customer service is stellar; much better than any other one-man hatter operation. The Civilian Hatting Dept. Manager & Master Hatter, Michelle Poyer-Sleeman, is a joy to deal with as she answered all my E-mails quickly and even provided me pictures of my hat during the hat making process. I must tip my hat to her and offer my sincerest thanks for making my hat so well! This hat will be my daily go-to hat from now on and it is worth every penny!
A very well-made hat, possibly the most comfortable one I've ever owned... Impeccable craftmanship, wonderful materials, and (at least for the moment) a shockingly fast turn-around time.
I'm totally in love with my new hat, it fits beautifully and looks amazing. I'd be happy to order one in every colour please! (If funds allowed) I've already received compliments on it and a few turned heads. I now feel I want to save the world from cheap hats.... My next hat will definately come from you guys.
Beautiful! Exceeds my expectations. I absolutely love my hat. Your service, craftsmanship and dedication to an art which I fear is dwindling is impeccable. I look forward to the next opportunity I have to visit your shop, and to my next hat! You have truly outdone yourselves.
R.A. (Hong Kong)
It arrived early! Safe, sound perfect fit and fabulous! Thank you so much. This 2018 Herbert Johnson Indy fedora has just arrived and has become an immediate favourite. Happy to report that Dr Jones's go-to fedora is truely back as it should be!
I just received now the new beaver ... I have no words .... it's perfect, beautiful ... I'm very grateful and I feel very happy. ... ohhhh yes .... with the initials J.T. ...it's perfect !!! if you can send me your creations different from the Indi ... in colors and models ..... I love you very much, you are a super professional, a good friend whom I adore.
The hat fits PERFECTLY. And wow does it look incredible in person. But even more than how it looks, I'm most surprised at just how good it feels. I've worn plenty of hats in my time. This hat feels completely different. This hat is on another level. This hat doesn't just make you look like a hero. It makes you feel like one too. ...Did I mention that I love this hat? Because I love this hat. Thanks again Michelle! Proud to wear your work.
...I wanted to say more than a simple thank you. In fact I'd just like to say not only is your excellent advice comprehensive and easy to understand, but goes way beyond what I'd expected. To call this customers service, is to do you a disservice. If only all companies took such time and made such an effort. But then again, not all are Herbert Johnson and that's probably why your hats are so much more than head-wear. Personally, I think of them as wearable works of art.
I have my hat!!! Oh my God, it's so beautiful. That wide ribbon totally works with the dimensions of the hat. The whisky colour was definitely the right choice. I've given the brim a slanted snap like my other hat and it really works with the beaver felt. Well done for twisting my arm with regards to a twisted knot and flash of black; it looks so unique and eye-catching. I'll send you some photographs soon.
..I was very excited to open the box. What I found was just marvelous. My own Indy-hat. It looks perfect... And I put it on, and it fit. Like the proverbial glove. It's like it was custom made for me. Oh, wait - it was! ...The hat feels and looks like a high-quality luxury item... I love everything about it. Even the smell. The lining on the inside. The label. The I.J. in gold foil. The ribbon, the bow. The texture, the feel, the shape & the look. It simply could not have been better. Thank you very much for making my dream come true. I love the hat. I wore it all evening (inside), walking past the mirror several times. You are the best!!!
12 years ago I was a student visiting London. I had a wander around town and found myself... at Herbert Johnson hat maker's shop and I was welcomed in. They let me try on The Indy Poet and I said that one day I'd like to come back to Herbert Johnson and buy "The" Hat. I left having finally seen the iconic hat that was cemented into my childhood. 12 years later my wife and I had the singular experience of walking into your store and placing an order for the real thing. Cheers and thanks!
My beautiful Clipper is made by my favourite "Lady of Hats". As I said, I like craftsmanship and good style. I'm looking forward for another order and hearing from you.
Mel (customer services) and company really worked hard to make sure I was happy with my Raiders reboot in beaver. Thanks!
I just received my Indy Poet in beaver felt and I have to say it is even better than I expected. High quality workmanship and it looks great. Great job by the Herbert Johnson Hatters! I highly recommend.
When I approached HJ to quote to supply an exact replica 4th Dr Who Poet, I received exceptional kindness and service. Highly Recommended.
Thank you @herbertjohnsonhatters for making me look good!
D. M. (UK)
The hat looks fantastic, it's putting on the Ritz, thanks Michelle, good job!
I picked up the (bespoke custom reproduction) trilby yesterday and wanted to say that it looks immaculate: thank you so much. It really is just what I wanted. Thank you very much again for being so incredibly helpful.
I recommend Herbert Johnson Hatters. 5 Stars
I have just collected by lovely “birthday” hat and could not be more delighted. Please thank everyone involved in its creation.
Thanks so much for my fabulous Indy Hat! It is the best hat I ever owned. Thanks also for my birthday wishes!
I recommend Herbert Johnson Hatters. 5 Stars
Good company to deal with, very prompt communications.
Just received my sable Poet Indy and it is impeccable! Great fit! Great hat! So, I just ordered the Grey Clipper Indy hat!
I recommend Herbert Johnson Hatters. 5 Stars
I have received my hat and am delighted by both the quality and aesthetics! Thank you for all your help. I look forward to enjoying this fine hat for many years to come.
So I've finally bitten the bullet and bought myself a HerbertJohnsonHatters Tom Baker hat! I ordered it with less than 3 weeks to Gally, so they put it through on special order and I have it with plenty of time to spare! SUPERB SERVICE'
Michelle Thanks!!!! The hats you have made are really great! I am very appreciative of your skills. They perfectly resemble the original, and I am very happy and more than a little intrigued as to how you have managed it.
Can I just say a HUGE thank you for the season 13 Dr Who Fur Poet you made for me! It is staggeringly amazing!!! I'm so so pleased with it! THANK YOU!
I LOVE my new bespoke hat. Happy Christmas to all at HJ!
I just received my Poet - I LOVE IT! I'm certainly pleased 😌 Thank you for all of your hard work.
Thanks for making this wonderful hat! I picked up my marvelous hat in London before Christmas, absolutely the hat I have envisioned for the last 7 years, thanks a lot. I have to get some more space back home so I could order more ;)
The hat arrived today! I could not be happier! What a wonderful product. I'd like to get another one next year when we're over there. Thanks so much for your wonderful service. I appreciate your kindness and attention.
I just wanted to say thank you for the magnificent Hat, which l have collected, and over which l am gloating. You deserve sainthood for such a creation. The Hat is a stunning example of your craft. I must buy you a drink to celebrate its creation one day!
You just made my Raider's Beaver Poet a little over a month ago for me! Loving the hat and get all sorts of compliments on it. I wear it everyday! You did a truly splendid job on my poet!
Awesome work, I cannot be happier!! I love it and will be ordering another very soon! Beautiful Craftsmanship.
My hat arrived just about a week ago and it is absolutely fantastic! I have worn it everyday since receiving it, and the sizing, block, and bash are all superb. As a life long Indy fan, it is an honor to wear a Herbert Johnson. Many, many thanks for all of your assistance throughout the creation process, it has truly been a pleasure! My Instagram will be full of photos of me and my new Adventure Poet! Fortune and glory!
You guys rock! What makes you special is you understand why we all come to The Original Herbert Johnson Hatters for our Raiders Poet. Others make copies, you make the real thing! On your next adventure wear The Hat, not just a hat! Fortune & Glory!
I LOVE getting the #MakingPhotos! It really gives the process such a personal touch. I have to say, even though only maybe half-way through the process, the customer service from yourself, Herbert Johnson and the folks at the shop have been top notch. You have yourself a lifelong client and I haven't even put the hat on yet!
I happily received my Raiders hat yesterday. I now think of you as an artist as well as a hat maker. I knew it would be a splended hat - but I am absolutely AMAZED at how nice and sturdy this beaver felt feels. It almost has the consistency of a strong suede - only more durable and built to last! I love it. Thank you so much for your craft and kind attention to this prize.
I am speechless, this hat truly “belongs in a museum.” I knew I would love it, but wow…just wow. Michelle, I know I have said it before, but it bears repeating: you truly put the “master” in master hatter. There are more distinctions between this and my Raiders Poet than I originally anticipated, which makes me love both even more. The richness in color on the Crusade is extraordinary, and you got the bash SPOT ON. I am running out of adjectives to express my love and appreciation for your creations. Thank you, thank you, a thousand times thank you! I have not taken it off since I received it, although I think I may have made some trouble for myself because it will be ten times more difficult deciding which one to wear!
I just received my custom Raiders Beaver Poet and it is a stunning work of craftsmanship, absolutely marvelous! Proving thus, that real fashion has not disappeared for men, we simply have to look for it, and here, with HJ, you need not look any further to cover your head with superb style. Thank you HJ, I couldn't be more pleased! I most certainly will be ordering another quality hat from you in the near future.
My 'Last Crusade Poet' by HJ is as gorgeous as legendary! The HJ team did a wonderful work, with an awesome quality. I really want to thanks them for their work and their kindness. A real pleasure to deal with them.
Herbert Johnson make exquisite hats and their service is astounding. I can't recommend them enough.
My Last Crusade Poet just arrived! Great job! It's time for adventures! Thanks a lot!
...I would like to simply say that I am very impressed, pleased and thankful for the professionalism and treatment I have received from this purchase. It is something that seems to be somewhat of a lost art here in the United States.
Great customer service and the products are amazing quality!
My cosplay really came together with this hat. I can't explain how much I love this hat! It's gone across the Atlantic 4 times! Across the entire US and up and down the west coast more times than I can count! Thank you so much!
I just sent you some pics of me in my Clipper and Last Crusade hats in the wild. I absolutely LOVE these hats and the energy they bring. Thank you so such wonderful pieces and I look forward to many more adventures!
Finally got the chance to head out and get a few photos in my new hat and the rest of my Indy outfit. With the weather being so beautiful today it was very handy to shield my eyes from the sun, so not only is the hat gorgeous but a 10/10 functionality wise too!
My bespoke hat arrived and its simply fantastic. I am absolutely delighted with it. Put simply, it's perfect. The fit is exquisite. It is very comfortable and a pleasure to wear. The felt is wonderful, the feel, look, the weight of it, all just right. The proportions are perfect for me: from crown to brim. I have owned many hats in my lifetime, I've always loved hats - this hat, though, is matchless! If the house were on fire, this is that hat I'd grab as I crawled out the door! Thank you, Thank you for your craftsmanship and artistry.
I noticed on social media that more and more Adventure Poets are now featuring the purple and olive liners. They truly are spectacular! The few times a day where I actually take the hat off, I always stop to admire it. This may be the first hat I have ever owned where the inside is as stunning as the outside! My friend, if you set the bar any higher we will need a rocket ship to get to it.
Just wanted to thank you for the hat. It fits perfectly and I love it. Appreciate your effort and communication.
Thank you very much for everything that Herbert Johnson has done working with my order. I appreciate the dedication and hard work from you all. I cannot wait to wear this hat!
Thank you for continuing to demonstrate what a thoroughly professional and efficient team you are. Your customer service and attention to detail is beyond reproach and a fine example to all. I have never known such outstanding and generous customer service in my life before. Seriously, you've made one veteran very happy indeed. This hat I will treasure. It's an absolute pleasure doing business with you.
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