Repair & Restore
TRADITIONAL & MILITARY
We offer an extensive range of refurbishment and repair services.
To begin the process, please email clear photographs to military@swaine.group to help us assess the nature of the work required. Following this initial review, your item will need to be sent to our workshop for a full evaluation and servicing.
Repair costs are determined individually, based on the specific work required.
Please refer to the list below for an overview of available services; however, this is not exhaustive. Should you have specific requirements, our hatters are available to discuss your needs and provide a personalised quote.
CIVILAN HEADWEAR
We offer an extensive range of refurbishment and repair services.
To begin the process, please email clear photographs to enquiries-hj@swaine.group to help us assess the nature of the work required. Following this initial review, your item will need to be sent to our workshop for a full evaluation and servicing.
Repair costs are determined individually, based on the specific work required.
Please refer to the list below for an overview of available services; however, this is not exhaustive. Should you have specific requirements, our hatters are available to discuss your needs and provide a personalised quote.
Specialist Services
A quick steam and brush can help refresh and smarten your well loved hat in moments.
Minor adjustments in shaping and/or sizing of your hat can be provided in-store. Our hat-jacks are used to gently enlarge a hat fitting which has become a little snug and our team can steam and hand-crease your hat to adjust it’s shaping.
This requires the existing liner and ribbon-work to be removed, the new liner is then sewn in and the ribbon-work is re-attached by hand. The hat will also receive a quick steam clean, brush and re-shaping to refresh it as part of this service.
To replace the sweatband, first the existing sweatband, liner and ribbon-work need to be removed. A replacement new sweatband is then installed and the hats original liner and ribbon-work are re-attached by hand. The hat will also receive a quick steam clean, brush and re-shaping to refresh it as part of this service.
Whether you would prefer a like-for-like replacement of your hats ribbon-work or would like to go for a different colour, width or style, our hatter will be happy to discuss all the options available with you. Once you have made your choice, your hats existing ribbon-work will be carefully removed and replaced with new.
£10 per letter, max 4 letters (excluding punctuation)
Add this service at checkout when ordering a new handcrafted hat or in addition to a Full Re-block service on any hat. Your chosen initials can be debossed blind or in gold or silver to personalise your hat. Please note that personalised items are not normally eligible for refund or replacement, please see our Terms & Conditions for further information.
Following a full assessment of the hats felt and all components, a Full Reblock Service involves the hat to be carefully stripped of all its components, cleaned, blocked, re-trimmed and shaped as required. The price includes the re-attachment of the hats original components and is available as a package in conjunction with any other required replacement elements.
Size and fitting adjustments can be made to your hard-felt hat, such as bowlers Top Hats and Riding Hats, by using a conformateur to precisely measure the shape of the wearers head and make adjustments to the hat to match.