Repair & Refurbishment Services

All of our products are made with craftsmanship perfected over decades, and with that we offer restorations and repairs to all our goods.  This can also cover products that are not our own.

We offer a wide range of Refurbishment and Repair Services.  Some services are available at our London Shop but please note that for headwear requiring more involved repair work, your item will need to be sent to our workshops to be assessed and worked on.  We recommend that you read our further information pages here.  Please read below for some of the services we offer but please note that this is not an exhaustive list and our hatters can be contacted should you wish to discuss your requirements and receive a quote.

 

In Store Services

Our shop team will be happy to service your hat in store.  These services are normally available while you wait but dependant on how busy our shop is at the time.  Services available for any brand and most types of hat.

Hat Steam & Brush
Please enquire in-store for Prices & Availability
A quick steam and brush can help refresh and smarten your well loved hat in moments.
 
Hat Minor Adjustments 
Please enquire in-store for Prices & Availability
Minor adjustments in shaping and/or sizing of your hat can be provided in-store.  Our hat-jacks are used to gently enlarge a hat fitting which has become a little snug and our team can steam and hand-crease your hat to adjust it's shaping.

 

Specialist Refurb Package Services

For our Specialist Refurbishment and Repair Services your hat will need to be sent to our London Shop who will pass it on to the appropriate hatting workshop team depending on the type of hat and work required.  A full assessment of your hat will be made and recommended works carried out only on your agreement.  All processes are designed and carried out with the utmost care by hand for the best quality finish and for the increased longevity of your hat.  Please follow the link for more information including our Repair T's & C's.  Services below are available for all brands and most soft hat types (please read further on for hard-felt and fabric headwear Services)

Full Reblock - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
Following a full assessment of the hats felt and all components, a Full Reblock Service involves the hat to be carefully stripped of all its components, cleaned, blocked, re-trimmed and shaped as required.  The price above includes the re-attachment of the hats original components, please see the prices below for services incorporating any additional new components or services as required.

Full Reblock with Sweatband Replacement - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
This includes a Full Re-block Service as above plus replacing you hats original damaged sweatband.  Your new premium leather HJ branded sweatband will be sized to fit and handsewn into your hat as part of the reblock & repair service.

Full Reblock with Standard Ribbon-work Replacement - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
This includes a Full Re-block Service as above plus replacing your hats original ribbon-work for new.  Your new ribbon-work will be created to fit and handsewn to your hat as part of the reblock & repair service.  Please contact our hatter to discuss your preferences for ribbon-work from the options available.

Full Reblock with Standard Ribbon-work & Sweatband Replacement - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
This includes a Full Re-block Service as above plus replacing your hats original damaged sweatband and ribbon-work for new.  Your new premium leather HJ branded sweatband and ribbon-work will be created and handsewn into your hat as part of the reblock & repair service.  Please contact our hatter to discuss your preferences for ribbon-work from the options available.

Full Reblock with Liner Replacement - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
This includes a Full Re-block Service as above plus replacing your original damaged liner.  Your new premium HJ branded liner will be handsewn into your hat as part of the reblock & repair service.  Our standard liners are white but we currently offer additional choices of Olive or Regal on request.

The Full Re-block & Replacement Service - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
This includes a Full Re-block Service as above plus replacing all your hats original damaged components including liner, sweatband and ribbon-work for new.  Your new premium leather HJ branded sweatband, liner and ribbon-work will be created and handsewn into your hat as part of the reblock & repair service.  Please contact our hatter to discuss your preferences for ribbon-work and liners from the options available.

 

Specialist Refurb Individual Services & Component Replacements

If your hat does not require a re-block, is in generally good order but requires that a single component or more be replaced with new high quality ones, then please follow the price guide below.  These services are available for all brands and most soft hat types (please read further on for hard-felt & fabric headwear Services)

New Liner - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
This requires the existing liner and ribbon-work to be removed, the new liner is then sewn in and the ribbon-work is re-attached by hand.  The hat will also receive a quick steam clean, brush and re-shaping to refresh it as part of this service.

New Sweatband - 
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
To replace the sweatband, first the existing sweatband, liner and ribbon-work need to be removed.  A replacement new sweatband is then installed and the hats original liner and ribbon-work are re-attached by hand.  The hat will also receive a quick steam clean, brush and re-shaping to refresh it as part of this service.

New Ribbon-work -
Please enquire via enquiries-hj@herbert-johnson.co.uk for Prices & Availability
Whether you would prefer a like-for-like replacement of your hats ribbon-work or would like to go for a different colour, width or style, our hatter will be happy to discuss all the options available with you.  Once you have made your choice, your hats existing ribbon-work will be carefully removed and replaced with new.

Custom Sweatband Embossing - £10 per letter (Max 4 letters, excl '.' )
Add this service at checkout when ordering a new handcrafted hat or in addition to a Full Re-block service on any hat.  Your chosen initials can be debossed blind or in gold or silver to personalise your hat.  Please note that personalised items are not normally eligible for refund or replacement (please see our Terms & Conditions for further information).

 

Specialist Refurb Services for Hard-Felts, Pattern-Piece Fabric Headwear & Military Headwear

These services apply to all brands of hard-felt hats including but not limited to bowlers, toppers, riding hats as well as fabric headwear such as pattern-piece caps, military and regalia headwear.

Conforming a Hard Hat
Please enquire in-store for Prices & Availability
Size and fitting adjustments can be made to your hard-felt hats by using a conformateur to precisely measure the shape of the wearers head and make adjustments to the hat to match.

Refurbishments, Repairs & Replacement Components
Please enquire in-store or by email to ian@herbert-johnson.co.uk for details and a quote.